Our Commitment

We strive to ensure that mis.wwf.gov.pk is accessible to the widest possible audience, regardless of technology or ability. Accessibility is considered an integral part of system design, development, and ongoing maintenance. Our goal is to provide an inclusive digital experience that enables all users, including those with disabilities, to access information and services effectively.

This commitment aligns with the Government of Pakistan's vision for inclusive digital services and our responsibility to serve all workers and stakeholders equitably.

Accessibility Standards

The MIS aims to conform, where reasonably possible, to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, developed by the World Wide Web Consortium (W3C), help make web content more accessible to people with:

• Visual impairments: Blindness, low vision, color blindness
• Hearing impairments: Deafness or hard of hearing
• Motor impairments: Limited dexterity or mobility
• Cognitive impairments: Learning disabilities, memory limitations

We are committed to meeting or exceeding these standards where technically feasible, while recognizing that some areas may require ongoing improvement.

Accessibility Features

The following accessibility features have been implemented or are being enhanced:

• Semantic HTML Structure: Proper use of HTML5 semantic elements (headers, nav, main, footer) for assistive technologies
• Keyboard Navigation: Core public pages and essential functions are accessible via keyboard without requiring mouse interaction
• Text Alternatives: Images and non-text content include descriptive alt text where applicable
• Readable Text: Sufficient color contrast ratios and scalable fonts that can be enlarged without loss of functionality
• Clear Navigation: Consistent page structure, clear headings, and logical content organization
• Form Accessibility: Forms include associated labels, clear instructions, and error messages
• Focus Indicators: Visible focus indicators for keyboard navigation
• Responsive Design: Content adapts to different screen sizes and devices

Limitations and Exceptions

While we strive for full accessibility, some areas of the MIS may not be fully accessible due to:

• Technical Constraints: Legacy system components or third-party integrations that may have accessibility limitations
• Secure Services: Some authenticated areas may have additional security measures that affect accessibility
• Complex Data Tables: Some administrative interfaces with complex data tables may be challenging for screen readers
• Third-Party Components: External libraries or services that we integrate may have their own accessibility limitations

We are actively working to identify and address such limitations as part of ongoing system improvements. Known issues are documented and prioritized for remediation.

Ongoing Improvements

Accessibility is an ongoing effort. We regularly:

• Conduct accessibility audits and testing
• Review and update content for accessibility compliance
• Train staff on accessibility best practices
• Monitor user feedback and address accessibility concerns
• Stay informed about new accessibility standards and technologies

Our development process includes accessibility considerations from the initial design phase through implementation and testing.

Feedback and Support

If you experience any difficulty accessing content on this website or require assistance, we encourage you to contact us. Your feedback helps us improve accessibility for all users.

When reporting accessibility issues, please include:

• Description of the accessibility barrier you encountered
• The page URL where the issue occurred
• The technology you are using (browser, screen reader, assistive device)
• Any suggestions for improvement

Please reach out via the Contact Us page or email it@wwf.gov.pk with details of the issue. We aim to respond to accessibility concerns within 5 business days.

Alternative Access Methods

If you are unable to access certain features of the MIS due to accessibility barriers, alternative methods of access may be available:

• Phone Support: Contact our help desk at 051-9106325 for assistance
• Email Support: Send inquiries to it@wwf.gov.pk
• In-Person Assistance: Visit our office for in-person support with grant applications
• Mobile Applications: Our mobile apps may provide alternative interfaces for accessing services

Statement Updates

This Accessibility Statement may be updated periodically to reflect improvements, changes in standards, or system enhancements. Updates will be published on this page with a revision date.

We are committed to transparency about our accessibility efforts and will communicate significant improvements and known limitations to users.

Last Updated: December 29, 2025