3. Management Information System (MIS)

The MIS platform is a restricted-access system intended solely for authorized users including registered workers, companies, schools, and WWF officials. All access is logged and monitored for security, audit, and operational integrity.

The system implements role-based access control (RBAC) to ensure users can only access data and functions relevant to their role and responsibilities.

Unauthorized access attempts, misuse of credentials, or data manipulation may result in account suspension, disciplinary action, or legal proceedings as applicable.

4. Cookies and Tracking Technologies

Our websites may use cookies and similar technologies to enhance user experience, analyze traffic patterns, and ensure system security. These technologies help us:

• Maintain user sessions and authentication state
• Remember user preferences and settings
• Analyze website traffic and usage patterns
• Detect and prevent security threats

You may disable cookies through your browser settings; however, some features may not function correctly. Essential cookies required for system security cannot be disabled.

5. Data Sharing and Disclosure

Workers Welfare Fund does not sell, trade, or rent personal information to third parties. Data may be shared only under the following circumstances:

• Government Authorities: When required by law, court orders, or regulatory requirements
• Service Providers: With trusted service providers under strict confidentiality obligations (e.g., SMS gateway, email services, cloud hosting)
• NADRA Integration: For identity verification and validation purposes as per government regulations
• Financial Institutions: For processing grant disbursements and payment transactions
• Legal Compliance: To protect the rights, safety, and integrity of WWF, its users, or the public

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. Our security measures include:

• Encryption of sensitive data in transit and at rest
• Secure authentication and session management
• Regular security audits and vulnerability assessments
• Access controls limited strictly on a need-to-know basis
• Regular backups and disaster recovery procedures
• Employee training on data protection and security practices

7. Data Retention

Personal data is retained only for as long as necessary to fulfill its intended purpose, comply with legal obligations, or support operational requirements. Retention periods vary based on the type of data and applicable regulations:

• Grant Records: Retained as per government record-keeping requirements
• User Accounts: Retained while the account is active and for a reasonable period after deactivation
• Financial Records: Retained as per financial audit and tax compliance requirements
• System Logs: Retained for security and audit purposes as per internal policies

Data no longer required is securely deleted or anonymized in accordance with established procedures.

8. Your Rights

Under applicable data protection laws and regulations, you have the right to:

• Access: Request access to your personal data held by WWF
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your data, subject to legal and operational requirements
• Objection: Object to certain types of data processing where applicable
• Portability: Request transfer of your data in a structured format
• Complaint: Lodge a complaint with relevant data protection authorities

To exercise these rights, please contact us through the Contact Us page or email it@wwf.gov.pk.